Terms of Service

These Terms of Service ("Terms") govern your access to and use of the website, content, and services provided by Advance Cooling Therapy Services Inc. ("Company", "we", "us", or "our"). By accessing or using our website at advancedcoolingtherapy.com, you acknowledge that you have read, understood, and agree to be bound by these Terms.

1. Nature of Our Services

Advance Cooling Therapy Services Inc. is a corporation operating in the medical device and targeted temperature management sector. The Company provides information, resources, and services related to advanced cooling and warming therapies used in clinical settings — including intensive care units, emergency departments, operating rooms, and recovery settings. Our work encompasses temperature modulation technology, patient thermal management solutions, and educational and support resources for healthcare professionals and institutions utilizing these technologies. Our products and associated platforms are designed for use by qualified medical professionals in accordance with applicable clinical protocols.

2. FDA Regulatory Compliance

Advance Cooling Therapy Services Inc. operates in compliance with U.S. Food and Drug Administration (FDA) regulations governing the development, clearance, and marketing of medical devices. Products and technologies referenced on our website are subject to FDA regulatory requirements, including applicable 510(k) clearance or de novo clearance requirements for Class II medical devices. Nothing on our website constitutes a claim of FDA approval beyond what has been formally cleared or authorized. Healthcare institutions and professionals are responsible for ensuring that any device use complies with applicable regulatory requirements and clinical guidelines.

3. No Medical Advice Disclaimer

Content available through advancedcoolingtherapy.com is provided for professional and informational purposes only. It does not constitute medical advice, clinical guidance, or a recommendation for specific patient treatment. All clinical decisions — including decisions regarding the application of temperature management therapies — must be made by qualified healthcare professionals based on the specific clinical circumstances of each patient. Advance Cooling Therapy Services Inc. assumes no responsibility for clinical outcomes arising from the use or misuse of information presented on this website.

4. Healthcare Emergency Notice

Our website and technology platforms are not designed to function as emergency response systems. In any medical emergency, healthcare providers should follow established emergency protocols and contact appropriate emergency services. Patients and individuals experiencing a medical emergency should call 911 or their local emergency services immediately.

5. User Eligibility and Conduct

Access to our website and service platforms is intended for qualified healthcare professionals, clinical institutions, and authorized enterprise clients. You agree to use our website and associated resources lawfully and in accordance with applicable professional standards. You further agree to:

  • Use our content and services only for their intended clinical and professional purposes;
  • Comply with all applicable federal, state, and local laws and regulations, including FDA regulations governing medical device use;
  • Maintain the confidentiality of any account credentials and authorized system access;
  • Refrain from reproducing, distributing, or reverse engineering any part of our content or technology platforms without prior written consent;
  • Refrain from attempting unauthorized access to our systems, networks, or data.

6. Intellectual Property Rights

All content, technology, trademarks, clinical methodologies, device designs, software, and documentation provided by Advance Cooling Therapy Services Inc. are the property of the Company or its licensors and are protected by applicable intellectual property laws. Authorized clients are granted limited, non-exclusive licenses to use our platforms and content as defined in applicable service or licensing agreements. Unauthorized reproduction, modification, or distribution is strictly prohibited.

7. Patient Data and Privacy

Advance Cooling Therapy Services Inc. is committed to responsible handling of any patient-related data that may be processed through our platforms or services. To the extent our services involve protected health information (PHI), we operate in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and enter into appropriate Business Associate Agreements with covered entities. Clinical institutions are responsible for ensuring their own compliance obligations when deploying our technology.

8. Third-Party Links and Integrations

Our website may include references or links to third-party clinical resources, regulatory bodies, technology partners, and publications. We are not responsible for the content, accuracy, or privacy practices of third-party sites. Such references are provided for informational purposes only and do not constitute endorsement by Advance Cooling Therapy Services Inc.

9. SMS Messaging – Promotional Marketing Only

By voluntarily providing your mobile phone number and opting in, you consent to receive promotional and marketing SMS messages from Advance Cooling Therapy Services Inc.

  • Message frequency may vary.
  • Message and data rates may apply.
  • Consent is not a condition of purchase or use of our services.
  • You may opt out at any time by replying STOP to [INSERT SHORT CODE].
  • Reply HELP to [INSERT SHORT CODE] for assistance or contact us at advancedcoolingtherapy.com.
  • No clinical alerts, patient notifications, or emergency communications are sent via SMS.

Participating Carriers include - AT&T, T-Mobile, Metro PCS, Verizon Wireless, US Cellular, Google Voice, Cellular One, Cellcom, Cellular South, Interop, Clearsky

Carriers are not liable for undelivered or delayed messages.

10. Disclaimer of Warranties

Our website and informational content are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all implied warranties including warranties of merchantability, fitness for a particular purpose, and non-infringement. Device-specific warranties are governed by the terms of applicable product documentation and service agreements.

11. Limitation of Liability

To the fullest extent permitted by law, Advance Cooling Therapy Services Inc. shall not be liable for any indirect, incidental, special, or consequential damages arising from use of our website or reliance on our content. Liability for enterprise product and service engagements shall be governed by the applicable service or licensing agreement.

12. Governing Law

These Terms are governed by the laws of the State of Arkansas, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved through binding arbitration in Benton County, Arkansas. You agree that disputes will be resolved on an individual basis and not as part of a class action.

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Revised Terms will be posted to our website and will be effective upon posting. Your continued use of our website or services following any modification constitutes acceptance of the updated Terms.

14. Contact Information

Questions regarding these Terms may be directed to:

Advance Cooling Therapy Services Inc.

900 SE 5th St, Suite 22

Bentonville, AR 72712, United States

Website: advancedcoolingtherapy.com

Phone: (833) 962-6899

Email: support@advancedcoolingtherapy.com